Privacy Policy | Growth Compass Life Coaching

This Privacy Policy describes how Growth Compass Coaching LLC ("Growth Compass Coaching," "Growth
Compass Life Coaching," "we," "us," or "our") collects, uses, stores, shares, and protects personal
information when you visit our website https://www.growthcompasslifecoaching.com (the "Site"), interact
with us online, or use our services (collectively, the "Services").
By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree,
please do not use the Site or Services.
Please note: The information in this Privacy Policy is for general informational purposes only and does not
constitute legal advice. Privacy laws vary by jurisdiction. You should consult with a qualified attorney to
ensure this policy fully satisfies the legal requirements that apply to you.

1. Who We Are
Growth Compass Coaching LLC is a life coaching business that offers coaching services, educational
content, online resources, and related programs to individuals seeking personal growth and development.
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Email: support@growthcompasslifecoaching.com
Mailing Address: P.O. Box 501, Valrico, FL 33595

2. What Information We Collect
We may collect both Personal Information and Non-Personal Information about you.
Personal Information is information that identifies, relates to, or can reasonably be linked to an identified
or identifiable individual. Depending on how you interact with us, this may include:
Contact details: name, email address, phone number, mailing address
Account details: username, password (if applicable)
Billing and payment information: billing address, partial payment details (note: full credit card
information is typically handled by our payment processors, not stored directly by us)
Demographic information: such as age range, general location, or preferences (if voluntarily
provided)
Information related to coaching inquiries or sessions: goals, challenges, and other information you
choose to share through forms or communications
Technical identifiers: IP address, device type, browser type, and similar metadata
Non-Personal Information is information that does not identify you directly. This may include:
Aggregated usage data (e.g., pages visited, time spent on the Site, referring URLs)
Session information (page response times, download errors, length of visits, page interaction
information, clickstream data)
General location information derived from your IP address (e.g., country or city level)

3. How We Collect Information
We collect information in several ways:
Information you provide directly:
- When you fill out a contact form or booking form
- When you subscribe to our newsletter or email list
- When you schedule a discovery call or coaching session
- When you purchase a product or service
- When you complete questionnaires, assessments, or feedback forms
- When you communicate with us via email, phone, or other channels
Information collected automatically:
When you visit our Site, certain information is automatically collected through cookies and similar
technologies, such as:
IP address
Browser type and version
Device type and operating system
Pages you visit and time spent on them
Links you click and referring/exit pages
Information from third parties:
We may receive information about you from third-party services that support our Site and Services, such as:
Payment processors
Scheduling tools (e.g., Calendly or similar integrations)
Analytics providers (e.g., Google Analytics)
Email marketing platforms

4. Why We Collect Your Information
We collect and use your information for the following purposes:
To provide, operate, and maintain our Site and Services
To respond to your inquiries, messages, and requests
To schedule and manage coaching sessions, calls, and events
To process payments and complete transactions
To send you service-related communications (e.g., confirmations, updates, administrative messages)
To send you newsletters, marketing messages, and promotional content (only where permitted by
law and with your consent where required)
To personalize your experience and improve our content, offerings, and user experience
To analyze usage, monitor performance, and improve the functionality and security of the Site
To comply with legal obligations, resolve disputes, and enforce our terms, policies, and agreements
If you are in the European Economic Area (EEA) or the United Kingdom (UK), we process your Personal
Information based on one or more of the following legal bases:
Your consent
Performance of a contract with you or steps taken at your request before entering into a contract
Compliance with a legal obligation
Our legitimate interests (such as improving our services, marketing to existing or prospective clients,
and ensuring the security of our systems), provided these interests are not overridden by your rights
and interests

5. How We Store, Use, and Protect Your Information
Site hosting (Wix)
Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to
present our business, share content, and offer services to you. Your data may be stored through Wix.com’s
data storage, databases, and general applications. They store your data on secure servers behind a firewall.
Payments
All direct payment gateways offered by Wix.com and/or other third-party payment providers used by us are
intended to adhere to standards set by the PCI-DSS as managed by the PCI Security Standards Council (a
joint effort of brands like Visa, MasterCard, American Express, and Discover). These requirements help
ensure the secure handling of credit card information.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your Personal
Information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission
over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute
security.
Data retention
We retain Personal Information only for as long as necessary to fulfill the purposes described in this Privacy
Policy, unless a longer retention period is required or permitted by law (for example, to comply with legal,
tax, or accounting obligations, or to resolve disputes).

6. How We Share Your Information
We do not sell your Personal Information. We may share your information in the following circumstances:
Service providers: With trusted third-party service providers who perform services on our behalf,
such as:
Website hosting and maintenance (Wix)
Payment processing
Scheduling and calendar integrations
Email marketing and communications
Analytics and performance tracking
These third parties are only authorized to use your information as necessary to provide services to us and
are expected to protect it appropriately.
Business transfers: If we are involved in a merger, acquisition, reorganization, sale of assets, or
similar event, your information may be transferred as part of that transaction, to the extent
permitted by law.
Legal requirements: We may disclose your information if required to do so by law, regulation, legal
process, or governmental request, or to protect our rights, property, or safety or that of others.

7. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience, analyze usage, and
support our services.
Cookies are small text files placed on your device when you visit a website. They help us:
Recognize returning visitors
Understand how visitors use the Site
Improve performance, security, and user experience
Support features such as forms, login, and other functionalities
We may use:
Essential cookies – necessary for the Site to function properly
Analytics cookies – to understand how visitors interact with the Site
Functionality cookies – to remember your preferences
Third-party services such as Google Analytics or apps installed via the Wix App Market may also place
cookies or use similar tracking technologies. These third parties have their own privacy policies and may
use their cookies in accordance with their own rules and practices.
You can manage your cookie preferences through your browser settings and, where available, our Site’s
cookie banner or settings tool. Please note that disabling certain cookies may impact the functionality of
the Site.

8. Communications and Marketing
We may contact you using the Personal Information you provide to:
Respond to your messages and inquiries
Confirm bookings, calls, or purchases
Send administrative communications (e.g., changes to policies, terms, or services)
Send newsletters, updates, promotional content, or invitations to events, where permitted by law
You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of our
emails or by contacting us at support@growthcompasslifecoaching.com. Even if you opt out of marketing
communications, we may still send you non-promotional messages related to your account, bookings,
purchases, or our ongoing business relationship.

9. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your Personal
Information, including:
Access: The right to request confirmation of whether we process your Personal Information and to
obtain a copy of that information.
Correction: The right to request correction or updating of inaccurate or incomplete information.
Deletion: The right to request that we delete your Personal Information, subject to legal obligations
that may require us to retain certain data.
Restriction: The right to request that we restrict the processing of your Personal Information in
certain circumstances.
Objection: The right to object to certain processing activities, including direct marketing.
Portability (where applicable): The right to request a copy of your Personal Information in a
structured, commonly used, and machine-readable format.
If you are a resident of certain jurisdictions (for example, the EEA, UK, or California), you may have
additional rights under local laws.
To exercise any of these rights, please contact us at support@growthcompasslifecoaching.com with your
request. We may need to verify your identity before fulfilling your request.

10. Withdrawing Consent
If our processing of your Personal Information is based on your consent, you have the right to withdraw
that consent at any time.
If you no longer want us to process your data, please contact us at
support@growthcompasslifecoaching.com or send us mail to P.O. Box 501, Valrico, FL 33595. Withdrawing
consent will not affect the lawfulness of any processing that occurred before the withdrawal.

11. Children’s Privacy
Our Site and Services are primarily intended for adults. We do not knowingly collect Personal Information
from children under the age of 13 (or the minimum age required by applicable law) without appropriate
parental or guardian consent.
If you believe that a child has provided us with Personal Information without proper consent, please contact
us at support@growthcompasslifecoaching.com. We will take steps to delete such information as required
by law.

12. International Data Transfers
Our business is based in the United States, and the Site may be accessed globally. If you are located outside
of the United States, your information may be transferred to, stored, or processed in the United States or
other countries where our service providers are located.
These countries may have data protection laws that are different from those in your country. Where
required, we will take appropriate measures to ensure that your Personal Information receives an adequate
level of protection in the jurisdictions in which we process it.

13. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes and clarifications will take
effect immediately upon posting on the Site.
If we make material changes to this policy, we will update the “Effective date” at the top of this page and
may provide additional notice (such as a prominent notice on the Site or via email) so that you are aware of
what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We encourage you to review this Privacy Policy periodically to stay informed about our practices.

14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you
would like to access, correct, amend, or delete any Personal Information we have about you, please contact
us at:
Email: support@growthcompasslifecoaching.com
Mailing Address: P.O. Box 501, Valrico, FL 33595